Bonus: Get your time back
While Bella takes care of your guests and scales your revenue, you save up to 10 hours per week of manual management. Stop being a slave to notifications.
Happy guests, 5-star reviews.
Elevate your guests' experience with a 24/7 Virtual Superhost that knows your property and your city like no one else, ensuring better reviews and a real increase in your bookings.
For hosts, property managers and boutique hotels.
Write a message...
★★★★★
"Instant response!"
★★★★★
"Top recommendations"
Bella, your Virtual Superhost in action
Not a generic bot.
See how we transform your guests' experience.
The virtuous circle of success
When your guest feels cared for, your business grows on its own.
WoW Experience
Instant answers, local expert recommendations, and support in any language. Your guest feels like they're at a 5-star hotel.
Total Scalability
Manage all your guests' communication simultaneously while maintaining the same level of personalized attention without hiring more staff.
Flawless Reviews
Ensure your guests feel supported inside and outside the accommodation. Immediate attention is the #1 factor in Airbnb and Booking ratings.
More Bookings
A better algorithm ranks you higher. Perfect reviews translate into higher occupancy and the ability to raise your prices.
Simple setup, immediate results
You don't need to be a tech expert. BellMates is designed so you can activate it in minutes.
1
Fill in the details
Tell us about your property and your house rules.
2
Automatic generation
Our system creates your personalized expert assistant.
3
Receive your QR code
Place it in your accommodation and you're done! Your guests scan it to access.
Real results from real hosts
We let the numbers speak for themselves.
- ★★★★★Multilingual Support
"I have many German and French guests. BellMates communicates with them perfectly. The time savings are a great bonus, but the service quality is the best part."
Sofía L.Boutique Hotel Tulum - ★★★★★From 4.2 to 4.9 stars
"My guests used to complain about slow communication. With BellMates, they feel attended to instantly. My communication reviews are perfect now."
Ana GarcíaHost in Madrid - ★★★★★+35% in Bookings
"After improving my reviews, my ranking on the platform went up. I've had 35% more occupancy this quarter compared to last year."
Carlos MéndezAirbnb Superhost - ★★★★★Multilingual Support
"I have many German and French guests. BellMates communicates with them perfectly. The time savings are a great bonus, but the service quality is the best part."
Sofía L.Boutique Hotel Tulum - ★★★★★From 4.2 to 4.9 stars
"My guests used to complain about slow communication. With BellMates, they feel attended to instantly. My communication reviews are perfect now."
Ana GarcíaHost in Madrid
Scale without complications
Pay only for what you use. An assistant that grows at the same pace as your business.
How many properties do you manage?
property
Monthly
Annual 2 months FREE
Essential
1 – 3 properties
$9
.99USD/mo
Your assistant works. You rest.
- 24/7 Active Virtual Superhost
- Avatar customization
- Interaction volume tailored to your bookings
- Local recommendations
- Guest usage reports
- Technical support
Premium Guest Experience
Exclusive environment with a consistent visual identity across your portfolio and custom premium info.
Professional
4 – 10 properties
From
$36
.99USD/mo
Your operation grows. Your assistant scales with you.
- Everything in Essential, plus:
- Monthly expert optimization
- Priority guided setup
- Priority support (24 hs)
Premium
11 – 20 properties
From
$92
.99USD/mo
Your virtual assistant, custom-tailored to your brand.
- Everything in Professional, plus:
- Advanced analytics
- 1-on-1 guided implementation
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Frequently Asked Questions
Have questions? We answer the most common inquiries about BellMates
How long does it take to set up BellMates?
Initial setup takes less than 10 minutes. You just need to fill in the form with the basic details of your property and our system will generate your assistant. You'll receive your QR code the same day.
Does it work in all languages?
Yes, BellMates uses advanced AI to automatically detect and respond in over 50 languages, ensuring your international guests feel right at home.
What if the guest needs urgent human help?
BellMates handles 90% of common inquiries. For real emergencies, the system can escalate the conversation and notify you immediately via WhatsApp or SMS so you can step in.
Can it be customized for my type of accommodation?
Absolutely. You can upload your own house rules, Wifi guides, favorite local recommendations, and the tone of voice you prefer to match your brand.
How does this specifically improve my reviews?
Response speed is one of the most important factors for a 5-star review. By eliminating wait times and offering valuable local recommendations, the perception of service quality increases dramatically.
Can I update the information later?
Yes, you can request changes whenever you need! Contact us and we'll make the necessary adjustments.
How do my guests access the assistant?
They scan the QR code you receive and access it immediately from their phone. No need to download any app or create accounts. It works on any smartphone.
Can I use a single assistant for multiple properties?
We recommend one assistant per property to maximize your hospitality professionalism. This way, Bella acts as a local expert for each unit, providing exact details about the wifi, check-out, and area recommendations without confusion for the traveler. If you manage more than 20 properties, reach out to us for a custom Enterprise solution.
What is an interaction?
It's the complete communication cycle between a guest and Bella: one question, one response. That simple. BellMates calibrates the interaction volume for each plan based on the number of active properties, so communication flows without interruption throughout the entire stay.
Start improving your reviews today
Join hundreds of hosts who already transformed their guest service with BellMates.
Create my BellMates assistant for free